OnePlus Temporarily Suspends Credit Card Payments on Its Store

Jan. 17, 2018

It seems as if OnePlus just can’t catch a break. The company, while being the manufacturer of the best “flagship killers”, has always found itself surrounded by controversies. First, there was theEngineerMode fiasco, then theclipboard bug in the new Oreo Beta. Recently, it was also reported that OnePlus’ Online Payment Platform was allegedly hacked, as many users reported of fraudulent transactions on their credit cards. And now, we seem to have an official response from the team regarding the same.

Let’s do a quick recap first, shall we? The entire situation started when a user, in ablog poston the OnePlus forums, reported that he had previously used his credit cards on the website’s shopping platform (OnePlus Store) to purchase OnePlus devices. He was recently informed thatthere were several transactions requested on his credit cards that he did not make.Eventually, many other users joined in to inform of similar mishaps on their credit cards as well.

The team atFidus, later on, stepped in to inform thatOnePlus was using the Magento eCommerce platform which was speculated to be the possible cause of the attack.The platform is known to be vulnerable if adequate security measures are not taken, and it seemed that way for OnePlus.

OnePlus’ Response

Finally, it seems as if we have an official word from OnePlus regarding the entire fiasco. According to anofficial response,OnePlus has temporarily disabled credit card payments at oneplus.net. That being said, PayPal is still available as a mode of payment, while the team is looking for other third-party secure payment options as well.

As of now, OnePlus states that this is an on-going investigation and they are working with their third-party providers as well to find the root cause of the main issue.“Information security is a very serious topic, and it has always been one of our top priorities,”said the company. The team has requested affected customers to check their card statements and contact their bank to resolve any suspicious charges.

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