iOS 18 Genmoji Not Working? Here Are 8 Ways to Fix It!

Dec. 9, 2024

Method 1: Check Device Compatibility

If Genmoji is not working on your iPhone, you must ensure that you’re using a compatible device. It’s worth knowing that Genmoji is only available onApple Intelligence-compatible devices.The list includesiPhone 15 Pro, iPhone 15 Pro Max, all iPhone 16 models, A17 Pro or M-Series iPad, and all Apple Silicon Macs.So, even if your device iscompatible with the latest iOS 18,iPadOS 18, andmacOS Sequoia, it doesn’t mean you can access Apple Intelligence features.

If you can’t use Genmoji on Apple Intelligence-compatible devices, move to the other methods mentioned below.

If you’ve got an Apple Intelligence-compatible device running iOS 18, and still you can’t use Genmoji, you must check the iOS 18 version. We’re saying this because Gemoji and other Apple Intelligence features likeImage PlaygroundandChatGPT Integrationare only available in iOS 18.2 & iPadOS 18.2, which are currently in Beta. Apple is likely to roll out the stable versions of iOS 18.2, iPadOS.2, and macOS Sequoia 15.2 really soon. If you want to try Genmoji right now,  here’show to install iOS 18 beta.

At the moment, Apple Intelligence features are only available in English (US), English (Australia), English (Canada), English (Ireland), English (UK), English (New Zealand), and English (South Africa). Therefore, you must set one of these supported languages as your device language. Otherwise, you can’t Genmoji on your iPhone or iPad.

To change your iPhone or iPad language, go toSettings -> General -> Language & Region -> Regionand choose a supported language.

Sometimes, a minor software glitch or bug might be responsible for why Genmoji is not working on your iPhone or iPad. Thankfully, a simple reboot may give a fresh start to your device and get Genmoji to work for you. This is one of the easiest and most effective ways to fix various software-related issues on your device. So, make sure torestart your iPhonebefore you try out any other steps.

Some Reddit users were able to fix Genmoji not showing up problems by adding the English (US) keyboard. If you’re experiencing Genmoji issues and haven’t yet added the English (US) keyboard, try adding it to see if it resolves the problem. Here’s how to do it:

Usually, the Emojis are added to your keyboard by default. However, you might have mistakenly removed it and don’t remember it now. If that’s your case, you can’t access Genmoji on your iPhone as it is available in the Emoji keyboard. To fix this, you have to add Emoji to your keyboard list. Here’s how to do it:

You can alsoforce quitthe Messages app to fix Gemnoji not working problems on your iPhone or iPad. Sometimes, a glitch might occur when you launch the Messages app in the first place. This can prevent the Messages app from showing all the features. When you close and re-open an app, it fixes any minor glitches that are interfering with the normal functioning of the app. This method is also helpful when Genmoji becomes unresponsive on your iPhone. So, make sure to give it a try.

If the above steps don’t work, you can reset all settings on your iPhone to fix Genmoji not working problems. Since Genmoji is currently in Beta, it might have some bugs or glitches that hamper its overall functionality. To fix this, you can reset all settings on your iPhone. Bear in mind that this method will restore all your iPhone settings to their defaults, helping you fix any misconfigured Genmoji settings. When you reset all settings, it won’t touch your downloaded data. So, there’s no need toback up your iPhone.

Here’s how to reset all settings on an iPhone or iPad:

Those were the 8 ways to fix Genmoji not working on iPhone or iPad problems. We hope this guide helped you get Genmoji back to work. In case you’ve any doubts, feel free to reach out to us in the comments below.